Volume 2 - Issue 3, May - June 2026

Customer Relationship Management (CRM) systems are essential for managing customer interactions, sales processes, and customer satisfaction. This project proposes a centralized CRM platform that automates customer data management, lead tracking, task scheduling, and reporting. The system reduces manual work, improves communication, enhances productivity, and supports data-driven decision-making. Developed using HTML, CSS, JavaScript, Node.js/PHP, and MySQL/MongoDB, the system provides a scalable and user-friendly solution for modern businesses.

Narenkumar.C, Mr.N. Thamizharasan,"Customer Relationship Management System" International Journal of Advanced Multidisciplinary Research and Educational Development, V2(3): Page(735-740) May-June 2026. ISSN: 3107-6513. www.ijamred.com. Published by Scientific and Academic Research Publishing.