Impact of Leadership on Performance Employee (A Case Study on State Bank of India)
📑 Paper Information
| 📑 Paper Title | Impact of Leadership on Performance Employee (A Case Study on State Bank of India) |
| 👤 Authors | Tanveer Khan, Dr. Mahesh Kumar Maharudrappa |
| 📘 Published Issue | Volume 2 Issue 5, September - October |
| 📅 Year of Publication | 2026 |
| 🆔 Unique Identification Number | IJAMRED-V2I5P110 |
| 📑 Search on Google | Click Here |
📝 Abstract
Human Resources Management (HRM) play a vital role in improving employee performance and organization effectiveness. A good leader helps employees work efficiently, inspirated and achieve organization aims. In today’s competition business houses, organization need good and impressive leaders who can manage employee performance and maintain healthy workplace relationships. A good Leader refers to guide, motivate and develop employees for achieving organization goals. Leaders with high performance improve communication, teamwork, conflict management, employee engagement and job satisfaction.
The banking industry has experienced rapid changes due to digitalization, competition, financial reforms, and changing customer expectations. These changes have increased the responsibilities and stress levels of bank employees. Key growth areas include branch banking, retail lending and credit risk. Opportunities are actively available at private banks, Chartered accounting firms, and public sector institutions. In India banking sector is a dynamic, highly regulated and capitalized system seen by Reserve Bank of India. It determines economic growth and financial inclusion through a mix of public sector banks, private banks, foreign banks, and emerging digital payment mode.
In the State Bank of India (SBI), employees work under changing business targets, customer expectations, digital banking pressure, and regulatory requirements. Public sector banks such as SBI require leaders who can manage employee’s performance, maintain morale, effectively and improve productivity.
Branch Managers and supervisors in SBI play an important HR role by guiding employees, resolving workplace issues, encouraging teamwork, and maintaining organizational discipline. But leadership style and emotional intelligence directly influence employee satisfaction, commitment, and performance.
The present case study focused on examining the impact of leadership effectiveness and emotional intelligence on performance among employees working in selected SBI branches of Bhopal and Indore from Human Resources Management perspective.
The banking industry has experienced rapid changes due to digitalization, competition, financial reforms, and changing customer expectations. These changes have increased the responsibilities and stress levels of bank employees. Key growth areas include branch banking, retail lending and credit risk. Opportunities are actively available at private banks, Chartered accounting firms, and public sector institutions. In India banking sector is a dynamic, highly regulated and capitalized system seen by Reserve Bank of India. It determines economic growth and financial inclusion through a mix of public sector banks, private banks, foreign banks, and emerging digital payment mode.
In the State Bank of India (SBI), employees work under changing business targets, customer expectations, digital banking pressure, and regulatory requirements. Public sector banks such as SBI require leaders who can manage employee’s performance, maintain morale, effectively and improve productivity.
Branch Managers and supervisors in SBI play an important HR role by guiding employees, resolving workplace issues, encouraging teamwork, and maintaining organizational discipline. But leadership style and emotional intelligence directly influence employee satisfaction, commitment, and performance.
The present case study focused on examining the impact of leadership effectiveness and emotional intelligence on performance among employees working in selected SBI branches of Bhopal and Indore from Human Resources Management perspective.
📝 How to Cite
Tanveer Khan, Dr. Mahesh Kumar Maharudrappa,"Impact of Leadership on Performance Employee (A Case Study on State Bank of India)" International Journal of Advanced Multidisciplinary Research and Educational Development, V2(5): Page(924-930) September - October 2026. ISSN: 3107-6513. www.ijamred.com. Published by Scientific and Academic Research Publishing.