Volume 2 - Issue 5, September - October 2026
π Paper Information
| π Paper Title | A Study on Impact of Human Resource Development (HRD) Policies and Practices on the Employee Efficiency and Job Satisfaction of Employees in the Selected Banks |
| π€ Authors | Mayuri Joshi, Dr. Harish Kumar Agrawal |
| π Published Issue | Volume 2 Issue 5 |
| π Year of Publication | 2026 |
| π Unique Identification Number | IJAMRED-V2I5P30 |
| π Search on Google | Click Here |
π Abstract
The present study is aimed at studying the effect of Human Resource Development (HRD) policies and practices
on the efficiency and job satisfaction of employees of selected banks in India. In a fast-changing service
landscape where the banking sector is digital, automated and increasingly expects customers to have higher
expectations, banks are increasingly depending on systematic HRD interventions such as training and
development, performance appraisal, career planning, employee involvement etc. to strengthen the capability
of their workforce. A quantitative research design was used and primary data was collected using a structured
questionnaire from a sample of 120 employees of the State Bank of India, Bank of Baroda, HDFC Bank, ICICI
Bank and Axis Bank. The respondents were from varied designations, age groups and experience. The collected
data were analysed with the aid of Statistical Package for Social Sciences (SPSS). Demographic features of the
sample were described and simple linear regression was used to test hypotheses of the relationships. The
findings showed that HRD policies and practices have a positive and statistically significant impact on the
efficiency of its employees, suggesting that it is a developmental effort that improves the knowledge, skill and
operational performance of its employees. The direction of the correlation with job satisfaction was positive,
however, the relationship was not statistically significant, indicating that there are other organizational factors
that affect job satisfaction apart from HRD. The results reflect the criticality of HRD in enhancing the work
capability of the employees in the banking sector of India and also points out the need of other factors to ensure
higher level of satisfaction amongst employees. The study provides empirical insights that are valuable for bank
management to incorporate into its human-resource management strategies to meet its performance and
employee-well-being objectives in a technology-intensive environment.
π How to Cite
Mayuri Joshi, Dr. Harish Kumar Agrawal,"A Study on Impact of Human Resource Development (HRD) Policies and Practices on the Employee Efficiency and Job Satisfaction of Employees in the Selected Banks" International Journal of Advanced Multidisciplinary Research and Educational Development, V2(5): Page(245-256) September - October 2026. ISSN: 3107-6513. www.ijamred.com. Published by Scientific and Academic Research Publishing.
